Customer Feedback | Kudos | Cenvar Roofing

We try to survey each and every customer. Looking for the good, bad and ugly. Here are some of our favorites.

From Our Internal "Kudos" and "Shout Outs" Channel

Tyler W.

Altoona, PA
February
Altoona, PA - "So far, everything is great! I am still waiting for the walk-through and clean-up but that was because of the snow, and we still have a foot on the ground. I was impressed, it's hard to get anyone to do anything around here anymore, and I would gladly recommend Cenvar!"

Jacob & Savannah M.

Harrisonburg, VA
February
Mt. Jackson, VA - "It was absolutely fantastic! Zac Almeida was extremely communicative! Answered all of my questions, showing pictures and explaining everything in detail. I think I may have found ONE nail. They were prompt and the price was great! Honestly, I can't think of anything to improve on. I couldn't be happier, I had no issues at all!"

Adam H.

Beckley, WV
February
Bluefield, WV - "Hi, thank you for reaching out and asking! Yes! I would recommend Cenvar! Yes, I was impressed, it seems like the roofers and estimator really knew their stuff, were really friendly, and knew how to use sheet metal and work on challenging dormer valleys to keep them leak free. Cenvar seems to care about quality over speed, and when all is said and done, how fast a roof was put down doesn't matter. I am very glad Cenvar has chosen to expand and work in my area as the previous options were not always so great. The price was also very reasonable!" Cenvar is much better than any other roofing company I have experience with by far! Just make sure you treat your workers good because I know they worked themselves to total exhaustion. I've worked on the same roof and many others and I know it's tough! Thanks again!"

Wilco K.

Lynchburg, VA
February
Keysville, VA - "We are overjoyed with Cenvar's work! Absolutely, we would recommend Cenvar, we have other buildings we plan to re-roof in the future; we will be working with Cenvar. We were impressed. They got here around 8am and were cleaned up and gone by 1200. That's insanely efficient! We keep telling everyone we know! Honestly, I have no improvement suggestions. Communication was great, quoting was a breeze, things were very clearly explained, cleanup was great, the work itself is stellar! Cenvar is great and the roofs are great!

Nancy C.

Roanoke, VA
February
Cave Spring, VA - "Thank you for requesting feedback. I also feel it is important to know what the public really thinks of the product or service they get. My experience with Cenvar has been positive from the onset. Zach, the sales rep, did a thorough inspection of my roof on a chilly chilly day and sat down and explained what had to be done, what the company offered ,what the cost would be. He was very knowledgeable. Since this process began before Christmas, Zach kept in touch, but not in an intrusive way. After Christmas, we agreed to have the roof done. He even watched out for the discount that was offered on the television. I was very pleased with him. I thought I was in good hands with our project coordinator. Demond. He was always available to answer a question in person or by phone. He was polite, personable, and I totally felt that I was in good hands with him as the PC. He introduced me to the work manager heading the team of roofers. When they began the work, I closed the door and they began the job. It was actually quieter than I expected. The area around my home was cleaned thoroughly. Due to Demond’s attentiveness to my project, I felt confident in Cenvar . He is definitely an asset to your company. I encountered an issue with the ceiling in my garage and notified Demond. He immediately took steps to get the situation rectified. Due to the freezing weather and my availability, this is ongoing. Every person I encountered has been polite, eager to please and very accommodating. I did not feel that I was just "another sale!" Also, Christopher came back a week later and did a thorough examination of the roof. He reported back to me immediately that everything looked great and asked if I had any concerns .He was polite and thorough and took note of my little concern unrelated to the roof installation. He acted up upon it immediately. I feel that I can highly recommend this team . A+ ,

Daniel N.

Harrisonburg, VA
February
Shenandoah, VA - "My wife and I were extremely pleased with our roofing job. The employees were very professional and courteous. Jacob, the job lead, was top notch. I have already recommended your company to several of my coworkers."

Keith W.

Lynchburg, VA
February
Madison Heights, VA - "It was outstanding! A top notch crew, they didn't take a break at all! So friendly. They took a lot of extra time with the clean-up bringing a lot of items down by hand. I should have been in touch with y'all a long time ago! I will definitely pass the word around about how great Cenvar is! Was I impressed??... I was WOWED! Thank you all again!"

Patrick S.

Lynchburg, VA
February
Lynchburg, VA - "I think you guys did a fantastic job! The clean-up was highly impressive, nothing left in the yard at all! You guys were very efficient. There was a couple of spots that needed addressing, and you guys addressed them quickly. The foreman took care of everything! I also did a great Google review! I will definitely recommend Cenvar! You guys really hit the nail on the head!"

Edward W.

Charleston, WV
February
Albans, WV - "I will definitely recommend Cenvar! I used to be a contractor, and put my last roof on myself. It wasn't the easiest roof, actually a pain in the backside for a any roofer, but you guys did great! The quote was spot on, with what they quoted originally, which doesn't normally happen! They worked hard and clean up was great!! The work speaks for itself, and goes a long way! Excellent job!"

Angela R.

Lynchburg, VA
February
Madison Heights, VA - "Yes, I would recommend Cenvar. I was VERY IMPRESSED with my overall experience. I have no complaints or suggestions for improvement. "

Madeline S.

Culpeper, VA
February
Culpeper, VA- Our experience with Cenvar could not have been better. 100% I would recommend, I’ve already given a few people Cenvar’s info. I was impressed with our experience. As first time home owners, I’m always hesitant to hire a company to perform work on our home out of fear we might get taken advantage of. Your team did absolutely phenomenal of explaining everything, providing options, and not putting pressure on us to move forward. I honestly do not have a recommendation of “doing better”. Like mentioned above, we were thoroughly impressed with your team. I would like to give a specific shoutout to Titus, Tyler, and Shane (from the Culpeper office) who were so very kind and helpful.

Robert A.

Roanoke, VA
February
Wirtz, VA - "Everything Cenvar did was superb! I really appreciate the level of communication that I got from the project coordinator checking in with me during the whole process!"

Joshua B.

Lynchburg, VA
February
Lynchburg, VA - "They did an absolutely awesome job! There is no where for improvement! We will definitely be passing your name on. Now we are gonna get the gutters replaced! You guys definitely blew our socks off!"

Tricia H.

Charlottesville, VA
February
Schuyler, VA -"It went great! Everyone was so friendly and easy to work with! I didn't believe them when they said they could do it in one day... wow! I will absolutely recommend Cenvar!"

David P.

Richmond, VA
February
Richmond, VA - "It was truly a great experience! I first met with Shane a year ago, a really fine gentleman. When I was finally able to proceed with the roof, Russell helped me, and he was also great! Everyone was very responsive and helpful! I chose Cenvar because of the great reviews, and I am a witness to the fact, if you don't do your homework, you will pay dearly. We have a lot of homes in our neighborhood that sustained damage to their roofs, and I will gladly recommend Cenvar to every single one of them!"

Cecelia B.

Charleston, WV
February
Red House, WV - "It was , absolutely wonderful! They showed up bright and early, well not bright, it was still actually dark. The crew showed up, happy and singing! They truly were wonderful! They were better than girl scouts, leaving the place better than you found it... it was actually even more clean! Great experience, I highly recommend Cenvar! Also, Garret was wonderful!

Charles M.

Roanoke, VA
February
Boones Mill, VA - "To answer your questions I would definitely recommend Cenvar. I was very impressed with everyone I worked with from Titus to Peter to David to Pablo. Everyone was knowledgeable and professional. The crew was great! I can’t come up with a thing that could have made it a better experience. Great Company! Pleasure doing business with you!"

Arthur S.

Lynchburg, VA
February
Forest, VA - "Cenvar has been great from my roof replacement to my vinyl windows replacement! Yes, I would highly recommend Cenvar. I was both impressed and satisfied with the overall experience! Nothing could have been better. Great service from your salesman initial visit to the installation crew with the install and their cleanup. Great Service!"

Sarah M.

Roanoke, VA
February
Roanoke, VA - "It was great! Everything from beginning to end was fantastic! Austin, my estimator, was super-on-the-spot! This was the second job in a few months that Austin helped us with... again, he was great! Also, Demond, the PC, was very professional and thorough. I tell you, that man, Demond... he was very convincing, he could be a cult leader and I would follow him any where!! He truly is a good hire! Doing customer service appropriately is very important to me, and you guys do it well!"

Kenny C.

New River Valley, VA
February
Pulaski, VA - "Our overall experience with Cenvar was excellent, quite impressed! Steven, Matt and the whole crew were outstanding! Kudos to all involved! Thanks again"

Sarah M.

Roanoke, VA
February
Roanoke, VA - "It was great! Everything from beginning to end was fantastic! Austin, my estimator, was super-on-the-spot! This was the second job in a few months that Austin helped us with... again, he was great! Also, Demond, the PC, was very professional and thorough. I tell you, that man, Demond... he was very convincing, he could be a cult leader and I would follow him any where!! He truly is a good hire! Doing customer service appropriately is very important to me, and you guys do it well!"

Jack J.

Richmond, VA
February
Midlothian, VA - "It went very well! My roof looks great! Joe was great to work with starting off the process. Also, Garrison has been very communicative on follow-up with a few minor clean-up issues, which I understand due to the weather. I will definitely recommend Cenvar! I am impressed with how accommodating everyone has been! From start to finish, it has been a great process working with you all!"

Crystal L.

Charlottesville, VA
February
Palmyra, VA- "Absolutely, I would recommend Cenvar! I already have to my mother and my brother of which both have either had work done by Cenvar already, or are scheduled to have work done very soon. I was very impressed with the workmanship of the Cenvar roofing install employees. They arrived on time (actually a bit earlier), and quickly got to work preparing the site. The project manager was not feeling well and didn't get to the site until mid-morning, but that didn't stop the crew from getting right to it. They were courteous and professional - took care to move my personal items that might get damaged and carefully put them back in place when the job was completed. (Atypical of what I typically see of construction crews these days.) I was really impressed with how they worked together as a team - everyone seemed to know their specific job and got right to it. No lagging around. In fact, the team finished the job in record time. They arrived at 7:30 and were complete by 1:30. WOW!!!! All in all Russell and Zach did an excellent job on pivoting and quickly remedying any issues that arose. A customer can't ask for anything more than that. "

Stephen V.

New River Valley, VA
February
Fairlawn, VA - "Yes I would recommend Cenvar to other people. I was impressed with the overall experience and I do not know of anything the crew could have done better. I was very pleased. "

Tim C.

Christiansburg, VA
February
Pulaski, VA - "I am 100% would recommend Cenvar! Definitely very satisfied with Cenvar. To be honest, it is hard to single out one from the other. From the beginning Dan, salesman, what very friendly, patient and extremely informative with so much information. I asked him to price many different options, trying to decide what all I wanted to install at one time and what type of material. He was extremely patient and very helpful which really was the deciding factor with me going with Cenvar. Next the installation crew, absolutely top notch. I was blown away with protection measures they did to protect landscape around the house. The foreman steadily communicated thru the whole installation with updates ,pictures with the progress. . That crew done an amazing job start to finish. At the end they literally were on there hands and knees picking small pieces of mulch out of the yard and put back in flower bed. I can't say enough this was so minor it truly did not need that effort because it was so minor and I tried to get them to not worry about it, but they absolutely would not stop until everything was in its proper place. Very impressed with there attention to detail. I personally went around and shook each one of there hands and thank them and told them they did a great job!!. My way of showing absolute respect for there performance. I wouldn't change a thing!! I will be reaching out to Cenvar in the future for price on installation of new front door. Thanks again Rita. Greatly appreciate Cenvar from start to finish as well as you following up, this is again another trait that makes Cenvar different from other companies!"

Dylan B.

New River Valley, VA
February
Galax, VA- "Yes, we had a great experience. The crew worked hard and did a good job. I would definitely recommend Cenvar!"

Delores S.

Roanoke, VA
January
Roanoke, VA - "Cenvar is an excellent company! I am so glad we went ahead and replaced our roof, we feel so much more secure and confident for the remaining winter months to come!"

Shelby M.

Charlottesville, VA
January
Earlysville, VA = "I was very satisfied with Cenvar, they were very professional and did a great job. I would definitely recommend them without hesitation."

Anne H.

Charlottesville, VA
January
North Garden, VA- " Thanks TONS for such a wonderful job! I would definitely recommend Cenvar, and actually already have. As a Realtor I'm always looking for good companies that offer needed services to my clients, and you are now definitely on my list! My husband and I were extremely impressed with the entire experience, all was on time, the workers were diligent, careful, even cheerful, and having a last step of the team that did an inspection afterwards, was very impressive. Way to go! We only wish all service providers were as responsible as you all. Thanks again for a great job!"

Greg B.

Roanoke, VA
January
Hot Springs, Va - "Yes, I would recommend Cenvar! I was very satisfied with the whole process. I really don't know what could have been done better, the crew was very professional and explained everything well. I had a roof put on from you guys in 2024 and when I found out you were installing doors, I called to get an estimate set up and proceeded to do the job. Titus and Eastmond are both professional employees and do a great job! "
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