Cave Spring, VA - "Thank you for requesting feedback. I also feel it is important to know what the public really thinks of the product or service they get.
My experience with Cenvar has been positive from the onset. Zach, the sales rep, did a thorough inspection of my roof on a chilly chilly day and sat down and explained what had to be done, what the company offered ,what the cost would be. He was very knowledgeable. Since this process began before Christmas, Zach kept in touch, but not in an intrusive way. After Christmas, we agreed to have the roof done. He even watched out for the discount that was offered on the television. I was very pleased with him.
I thought I was in good hands with our project coordinator. Demond. He was always available to answer a question in person or by phone. He was polite, personable, and I totally felt that I was in good hands with him as the PC. He introduced me to the work manager heading the team of roofers. When they began the work, I closed the door and they began the job. It was actually quieter than I expected. The area around my home was cleaned thoroughly. Due to Demond’s attentiveness to my project, I felt confident in Cenvar . He is definitely an asset to your company.
I encountered an issue with the ceiling in my garage and notified Demond. He immediately took steps to get the situation rectified. Due to the freezing weather and my availability, this is ongoing. Every person I encountered has been polite, eager to please and very accommodating. I did not feel that I was just "another sale!" Also, Christopher came back a week later and did a thorough examination of the roof. He reported back to me immediately that everything looked great and asked if I had any concerns .He was polite and thorough and took note of my little concern unrelated to the roof installation. He acted up upon it immediately.
I feel that I can highly recommend this team . A+ ,