Customer Feedback | Kudos | Cenvar Roofing

We try to survey each and every customer. Looking for the good, bad and ugly. Here are some of our favorites.

From Our Internal "Kudos" and "Shout Outs" Channel

Cameron B.

Charlottesville, VA
March
Palmyra, VA - " I would recommend Cenvar, yes. I was impressed with the customer relations, and satisfied with the work. We did have some extra nail left around because of the snow and ice. We were impressed by Anthony following up when he was back in the area and stopping by again to look at a section of the roof that was shaped strangely (was not ultimately a concern.) He also offered to have people come back out to sweep for nails again, but I think I have likely gotten most of them by now. Thanks again!

Bill R.

Beckley, WV
March
Athens, WV - "Yes, I would highly recommend Cenvar to anyone who needs new roofing. I was impressed with overall service. The 6 man crew worked very hard and fast. I’m not sure they even took any breaks. They had difficult conditions to work under, as it was cold and still had some snow on the roof when work began! They did a fine job of cleaning up after the roof was finished. There was still quite a lot of snow on the ground. Certainly not the best conditions for a new roof. I don’t think anything could have been done better. I will tell you that the reason I chose Cenvar was your sales rep Brian Allen. He was the only rep to look at the roof and talk to me. The others were done on the phone. I turned down a bid that was$3,000 less because of Brian. He certainly is a great asset for your company! Thanks for the new roof! It looks great!👍 Best Regards"

Greg P.

Lynchburg, VA
March
Rustburg, VA - "It went great! They were here on time, and had everything done in one day. We won't ever have to worry about anything, with that 50 Year Warranty, if there are any issues, it won't matter, we won't be here! I already recommended Cenvar on "Lynchburg Recommendations" on Facebook! I really liked that the Project Coordinator, Griffin , did a great job staying in touch, calling and texting and really keeping us informed, then they came back a week later double checking for nails since the weather had been so bad. Then Christian came out and inspected everything, this really made us feel very confident!"

Sheila V.

Harrisonburg, VA
March
Staunton, VA - "I am totally satisfied with CENVAR . They did a great job and I would definitely recommend them!"

Joe P.

Harrisonburg, VA
March
New Market, VA - "Oh, it was great. They were in and out quick and did a great job! I was very happy with the whole process. I was definitely impressed, and will certainly recommend Cenvar!

Linda H.

Doors
February
Stanardsville, VA - "Absolutely yes. My roof, my front door and two storm doors: very satisfied and happy with the attention to detail, quick response, and quality work. I'm now considering new gutters and rake. Impressed. Quality workmanship - attention to detail - measuring multiple times to make sure there is a tight fit on the doors. Came back several times on the roof to fix things - that were out of their control but they fixed things nevertheless. How to improve??? This is a tough one since I have no complaints. Digging deep here but maybe a follow-up like this email is great. Perhaps a reminder for a roof inspection every three years - postcard reminder would be great. There is nothing that I can think of that you could have done better. If I wasn't 100% satisfied, I would not be a returning customer. Perhaps a discount for returning customers would be nice but not necessary. Very happy with your company."

Jimmy H.

Winchester, VA
February
Fairfax Station, VA - "I was initially referred to Cenvar Roofing by my good friend and client. He owns several properties and I’ve used his contractor recommendations in the past. I shopped with 3 other roofing contractors. Your price was in the middle. To be fair, I don’t believe the lowest bidder was licensed. I am going to do a full review online once all work is complete. There are two outstanding items, beyond anyone's control. Paul-David is taking good care of me. In short, I am very happy with your company. Everyone communicated well, set expectations, and followed through on commitments. I don’t remember a better experience with any contractor. I will definitely be recommending your company whenever I have the opportunity. I was so happy with your team, starting with Thomas and throughout the experience that I selected your company over a family friend and I don’t regret it!"

Dickie T.

New River Valley, VA
February
Woodlawn, VA - " Good afternoon. I would highly recommend Cenvar! I was both satisfied and impressed with the all the work that they accomplished in a short period of time and also the quality of the work. I can't think of anything that they could do differently. Thanks!"

Bob B.

Christiansburg, VA
February
Christiansburg, VA - "Yes I would highly recommend. I am very satisfied with your service. I don’t have any recommendations at this time. Your work was super!"

Janet D.

Lynchburg, VA
February
Appomattox, VA - "I am a return customer to Cenvar. My husband and I purchased his family home recently. We previously had our permanent home and garage roofs replaced, We used Cenvar for both at that time and were very pleased with the workmanship. I came back as a customer from previous experience. From start to finish we appreciated everyone. Greg our sales guy was very helpful in meeting our needs. The Site Mgr. Sam Aughey was very nice and informative throughout the install. The crew were respectful and efficient. They made sure the site was as clear as possible when completed. The guys had to deal with wind the entire day of the install. We are very satisfied with the work that was done. We will definitely recommend Cenvar to anyone that needs roof replacement."

Dennis F.

Lynchburg, VA
February
Moneta, VA - "Yes, I would recommend Cenvar! I was impressed. Crew worked very hard and did a great job. Nothing to add for suggestions to improve. "

Jane M.

Charlottesville, VA
February
Charlottesville, VA - "I would definitely recommend Cenvar! I am impressed with the overall experience. I just put a review on Google. Anthony was really competent and very kind! I had received estimates from other roofing companies, a friend suggested that I call Cenvar, so word of mouth REALLY helps!! Thank you again!"

Frank B.

Windows
February
Scottsville, VA - "They did great with the door, i would recommend them for sure, and was impressed with their work. No improvements needed! Thanks!"

David P.

Harrisonburg, VA
February
New Market, VA - "This window and door project was my second done with Cenvar! You did my roof last year and I was impressed with the way that was done. When I saw you also did windows and doors I didn’t hesitate to have Cenvar do it. I don’t anticipate having any other major improvements done at my home but I would recommend Cenvar to any friends looking for home improvements."

Tyler W.

Altoona, PA
February
Altoona, PA - "So far, everything is great! I am still waiting for the walk-through and clean-up but that was because of the snow, and we still have a foot on the ground. I was impressed, it's hard to get anyone to do anything around here anymore, and I would gladly recommend Cenvar!"

Jacob & Savannah M.

Harrisonburg, VA
February
Mt. Jackson, VA - "It was absolutely fantastic! Zac Almeida was extremely communicative! Answered all of my questions, showing pictures and explaining everything in detail. I think I may have found ONE nail. They were prompt and the price was great! Honestly, I can't think of anything to improve on. I couldn't be happier, I had no issues at all!"

Adam H.

Beckley, WV
February
Bluefield, WV - "Hi, thank you for reaching out and asking! Yes! I would recommend Cenvar! Yes, I was impressed, it seems like the roofers and estimator really knew their stuff, were really friendly, and knew how to use sheet metal and work on challenging dormer valleys to keep them leak free. Cenvar seems to care about quality over speed, and when all is said and done, how fast a roof was put down doesn't matter. I am very glad Cenvar has chosen to expand and work in my area as the previous options were not always so great. The price was also very reasonable!" Cenvar is much better than any other roofing company I have experience with by far! Just make sure you treat your workers good because I know they worked themselves to total exhaustion. I've worked on the same roof and many others and I know it's tough! Thanks again!"

Wilco K.

Lynchburg, VA
February
Keysville, VA - "We are overjoyed with Cenvar's work! Absolutely, we would recommend Cenvar, we have other buildings we plan to re-roof in the future; we will be working with Cenvar. We were impressed. They got here around 8am and were cleaned up and gone by 1200. That's insanely efficient! We keep telling everyone we know! Honestly, I have no improvement suggestions. Communication was great, quoting was a breeze, things were very clearly explained, cleanup was great, the work itself is stellar! Cenvar is great and the roofs are great!

Nancy C.

Roanoke, VA
February
Cave Spring, VA - "Thank you for requesting feedback. I also feel it is important to know what the public really thinks of the product or service they get. My experience with Cenvar has been positive from the onset. Zach, the sales rep, did a thorough inspection of my roof on a chilly chilly day and sat down and explained what had to be done, what the company offered ,what the cost would be. He was very knowledgeable. Since this process began before Christmas, Zach kept in touch, but not in an intrusive way. After Christmas, we agreed to have the roof done. He even watched out for the discount that was offered on the television. I was very pleased with him. I thought I was in good hands with our project coordinator. Demond. He was always available to answer a question in person or by phone. He was polite, personable, and I totally felt that I was in good hands with him as the PC. He introduced me to the work manager heading the team of roofers. When they began the work, I closed the door and they began the job. It was actually quieter than I expected. The area around my home was cleaned thoroughly. Due to Demond’s attentiveness to my project, I felt confident in Cenvar . He is definitely an asset to your company. I encountered an issue with the ceiling in my garage and notified Demond. He immediately took steps to get the situation rectified. Due to the freezing weather and my availability, this is ongoing. Every person I encountered has been polite, eager to please and very accommodating. I did not feel that I was just "another sale!" Also, Christopher came back a week later and did a thorough examination of the roof. He reported back to me immediately that everything looked great and asked if I had any concerns .He was polite and thorough and took note of my little concern unrelated to the roof installation. He acted up upon it immediately. I feel that I can highly recommend this team . A+ ,

Daniel N.

Harrisonburg, VA
February
Shenandoah, VA - "My wife and I were extremely pleased with our roofing job. The employees were very professional and courteous. Jacob, the job lead, was top notch. I have already recommended your company to several of my coworkers."

Keith W.

Lynchburg, VA
February
Madison Heights, VA - "It was outstanding! A top notch crew, they didn't take a break at all! So friendly. They took a lot of extra time with the clean-up bringing a lot of items down by hand. I should have been in touch with y'all a long time ago! I will definitely pass the word around about how great Cenvar is! Was I impressed??... I was WOWED! Thank you all again!"

Patrick S.

Lynchburg, VA
February
Lynchburg, VA - "I think you guys did a fantastic job! The clean-up was highly impressive, nothing left in the yard at all! You guys were very efficient. There was a couple of spots that needed addressing, and you guys addressed them quickly. The foreman took care of everything! I also did a great Google review! I will definitely recommend Cenvar! You guys really hit the nail on the head!"

Edward W.

Charleston, WV
February
Albans, WV - "I will definitely recommend Cenvar! I used to be a contractor, and put my last roof on myself. It wasn't the easiest roof, actually a pain in the backside for a any roofer, but you guys did great! The quote was spot on, with what they quoted originally, which doesn't normally happen! They worked hard and clean up was great!! The work speaks for itself, and goes a long way! Excellent job!"

Angela R.

Lynchburg, VA
February
Madison Heights, VA - "Yes, I would recommend Cenvar. I was VERY IMPRESSED with my overall experience. I have no complaints or suggestions for improvement. "

Madeline S.

Culpeper, VA
February
Culpeper, VA- Our experience with Cenvar could not have been better. 100% I would recommend, I’ve already given a few people Cenvar’s info. I was impressed with our experience. As first time home owners, I’m always hesitant to hire a company to perform work on our home out of fear we might get taken advantage of. Your team did absolutely phenomenal of explaining everything, providing options, and not putting pressure on us to move forward. I honestly do not have a recommendation of “doing better”. Like mentioned above, we were thoroughly impressed with your team. I would like to give a specific shoutout to Titus, Tyler, and Shane (from the Culpeper office) who were so very kind and helpful.

Robert A.

Roanoke, VA
February
Wirtz, VA - "Everything Cenvar did was superb! I really appreciate the level of communication that I got from the project coordinator checking in with me during the whole process!"

Joshua B.

Lynchburg, VA
February
Lynchburg, VA - "They did an absolutely awesome job! There is no where for improvement! We will definitely be passing your name on. Now we are gonna get the gutters replaced! You guys definitely blew our socks off!"

Tricia H.

Charlottesville, VA
February
Schuyler, VA -"It went great! Everyone was so friendly and easy to work with! I didn't believe them when they said they could do it in one day... wow! I will absolutely recommend Cenvar!"

David P.

Richmond, VA
February
Richmond, VA - "It was truly a great experience! I first met with Shane a year ago, a really fine gentleman. When I was finally able to proceed with the roof, Russell helped me, and he was also great! Everyone was very responsive and helpful! I chose Cenvar because of the great reviews, and I am a witness to the fact, if you don't do your homework, you will pay dearly. We have a lot of homes in our neighborhood that sustained damage to their roofs, and I will gladly recommend Cenvar to every single one of them!"

Cecelia B.

Charleston, WV
February
Red House, WV - "It was , absolutely wonderful! They showed up bright and early, well not bright, it was still actually dark. The crew showed up, happy and singing! They truly were wonderful! They were better than girl scouts, leaving the place better than you found it... it was actually even more clean! Great experience, I highly recommend Cenvar! Also, Garret was wonderful!
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